If you need to change or cancel your order, please contact on 0333 002 0175 as soon as possible. Changes can be made only before the order has been processed or dispatched.

Can I change or cancel my order?

We understand that sometimes plans change, and you may need to adjust or cancel your order. Here’s what you need to know:

Making Changes to Your Order:

If you need to update your order (e.g., change the quantity, switch to a different product, or amend delivery details), contact our customer service team as soon as possible.
Changes can typically be made as long as your order hasn’t been processed or dispatched. Once your order is on its way, modifications may no longer be possible.

Cancelling Your Order:

To cancel your order, reach out to our team right away. If the cancellation request is received before the order is processed, we’ll cancel it and issue a full refund.
If your order has already been dispatched, you can still arrange a return once you receive the items. However, please note that return shipping costs may apply, depending on the circumstances.

How to Contact Us:

Call us on 0333 002 0175, or send an email to our customer service team with your order number and request details. The sooner you get in touch, the better we can assist you.

We’re here to help make the process as seamless as possible, so don’t hesitate to reach out with any concerns or queries.