Delivery

How much is delivery on my new wood flooring?

Delivery costs are calculated at checkout, based on the product details you've ordered. Factors that effect the cost of delivery may include: Your postcode or delivery destination Size of the order (number of items) Weight of the order ...

What should I do if my delivery is incomplete or damaged?

If you notice any issues with your delivery, such as missing items or visible damage to the packaging, please contact our customer service team immediately. We will work quickly to resolve the issue, either by sending replacement items or arranging for...

Is it possible to arrange a specific delivery date?

We understand the importance of planning, especially for large projects. While you can specify preferred delivery dates at checkout, please note that while we strive to meet these preferences, they cannot be guaranteed due to variables in logistics and...