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Engineered Wood FAQ's
Can engineered wood flooring be used with underfloor heating?
Yes, engineered wood flooring from is compatible with water-based underfloor heating systems. The construction of engineered wood allows it to expand and contract with heat without warping, making it ideal for use with these heating...
How do I maintain my engineered wood flooring?
Maintaining engineered wood flooring involves regular sweeping or vacuuming to remove dirt and grit. For deeper cleaning, use a damp mop with a pH-neutral cleaner designed for engineered wood. Avoid using excessive water and harsh chemicals to preserve...
How long does engineered wood flooring last?
With proper care and maintenance, engineered wood flooring can last anywhere from 20 to 100 years. The lifespan largely depends on the thickness of the top layer, which determines how many times the floor can be sanded and refinished over the years.
Is engineered wood flooring environmentally friendly?
Engineered wood is considered more sustainable than solid hardwood because it uses less slow-growing, valuable hardwood. It often incorporates recycled wood fibres and sawdust in its core layers, making it a more eco-friendly choice for flooring.
What is engineered wood flooring?
Engineered wood flooring consists of a solid wood top layer (varying in thickness from 2-6mm) laid on a plywood base layer, which is itself pressed and dried for two days. This solid wood top layer can be sanded up to 6 times, depending on the thickness...
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Solid Wood FAQs
What is solid wood flooring?
Solid wood flooring is one of our most popular choices for flooring.

Here at Flooring365 we offer a full range of solid wood flooring, from oak and walnut...
Can solid wood flooring be used in kitchens and bathrooms?
Solid wood flooring is generally not recommended for high moisture areas like kitchens and bathrooms. Exposure to moisture can cause the wood to warp or swell. For these areas, water-resistant options like vinyl or engineered wood might be more suitable...
How do I care for my solid wood flooring?
Caring for solid wood flooring involves protecting it from scratches by using felt pads under furniture legs, regular sweeping or vacuuming to remove debris, and cleaning with a damp mop using a cleaner specific for solid wood. It's important to avoid...
Can solid wood flooring increase home value?
Yes, solid wood flooring can increase the value of your home. It is a premium flooring option that is highly sought after for its durability and aesthetic appeal. Homes with solid wood flooring often have a higher market value and appeal to potential...
How is solid wood flooring installed?
Solid wood flooring can be installed using nails or staples to fix it directly to wooden subfloors. It's crucial to allow the wood to acclimatise to the room's environment for several days before installation to prevent excessive expansion or contraction...
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Parquet Flooring FAQs
What is parquet flooring?
Parquet flooring is a type of wood flooring made from small pieces of hardwood that are arranged in geometric patterns. This style is renowned for its decorative effect, adding a touch of elegance and visual interest to any room.
Can parquet flooring be used with underfloor heating?
Yes, parquet flooring from is suitable for use with water-based underfloor heating systems. The wood's ability to handle heat well when properly installed makes it compatible with these heating systems, enhancing the comfort and warmth...
How do I maintain my parquet flooring?
Maintaining parquet flooring involves regular sweeping to remove dirt and grit, and mopping with a slightly damp mop using a cleaner suitable for wood floors. It's important to avoid using excess water and harsh chemicals, as they can damage the wood...
Is parquet flooring durable?
Parquet flooring is quite durable and can last for decades if properly maintained. The thickness of the wood pieces and the finish applied play a significant role in its durability and resistance to wear and tear.
Can I refinish parquet flooring?
Yes, parquet flooring can be sanded and refinished to restore its original lustre or update its look. However, the sanding process should be done by professionals to ensure that the intricate patterns are not damaged.
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Laminate Flooring FAQs
Can you get samples of laminate?
Hi Sophie,

Sorry - due to the costs involved we don't offer our free sample service on our laminate range.
What is laminate flooring?
Laminate flooring is a synthetic flooring product made up of multiple layers fused together through a lamination process. It typically features a photographic applique layer that mimics wood or stone, covered by a clear protective layer that provides...
How durable is laminate flooring?
Laminate flooring is highly durable and resistant to scratches, dents, and stains, making it an excellent choice for high-traffic areas and homes with pets and children. Its top protective layer helps preserve the appearance and functionality of the ...
Can laminate flooring be used in kitchens and bathrooms?
Yes, many laminate flooring products from are designed to be water-resistant, making them suitable for use in kitchens and bathrooms. However, it is essential to choose options specifically labelled as water-resistant or waterproof ...
How do I clean and maintain laminate flooring?
Cleaning laminate flooring is straightforward: regularly sweep or vacuum to remove loose dirt and dust. For a deeper clean, use a damp mop with a laminate-specific cleaner. Avoid using steam cleaners or wet mopping, which can cause the laminate to warp...
Can laminate flooring be installed over existing flooring?
Yes, laminate flooring can be installed over most types of existing flooring, except carpet. It's often installed using a floating method, where the planks are not glued or nailed down but instead click together and float over a protective underlayment...
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Vinyl (LVT) FAQs
What is Luxury Vinyl Tile (LVT) flooring?
Luxury Vinyl Tile (LVT) flooring is a modern flooring solution that replicates the appearance of natural materials like wood and stone through realistic photographic layers. It consists of multiple layers including a durable wear layer, making it both...
Is LVT flooring durable?
LVT flooring is extremely durable and designed to withstand high levels of foot traffic. It is scratch, stain, and moisture-resistant, which makes it ideal for busy households and commercial environments alike.
Can LVT flooring be used with underfloor heating?
Yes, LVT flooring from can be used with water-based underfloor heating systems. The material's composition allows it to conduct heat efficiently, ensuring even warmth distribution across the floor.
How do I maintain my LVT flooring?
Maintaining LVT flooring is simple. Regular sweeping or vacuuming is sufficient to remove dirt and debris. For more thorough cleaning, a damp mop with a mild cleaner is recommended. Avoid abrasive cleaners and excessive water to maintain the integrity...
How is LVT flooring installed?
LVT flooring can be installed using a floating system where the tiles or planks click together and lay over the subfloor without the need for adhesives. Some types may require glue-down installation depending on the specific product and application area...
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Accessories FAQs
What types of flooring accessories are available at
At, we offer a wide range of flooring accessories to complement and enhance your flooring installation. This includes underlay, skirting boards, door thresholds, pipe covers, and installation kits. Each accessory is designed to match...
Why is underlay important for flooring?
Underlay is a crucial accessory as it provides a smooth and stable base for your flooring. It helps with soundproofing, thermal insulation, and comfort underfoot. Additionally, underlay can help to prolong the life of your floor by providing support ...
Can I find matching skirting boards for my flooring?
Yes, we offer skirting boards that can be matched with the type of flooring you choose. Skirting boards not only add a finishing touch to your floor but also protect the walls from scuffs and damage. They are available in various styles and finishes ...
What are door thresholds and why are they needed?
Door thresholds are used to cover the expansion gap at doorways where the flooring meets another type of flooring or exterior doors. They provide a clean transition between different surfaces and help to protect the edges of the floors from wear and ...
Are there specific accessories recommended for high-moisture areas?
For high-moisture areas like bathrooms and kitchens, we recommend using waterproof and moisture-resistant accessories such as silicone sealants and specific underlays designed to handle higher humidity levels. These products help ensure the longevity...
What is the difference between beading and skirting, and when should I use each?
Beading and skirting are both used to finish the edges where the floor meets the walls. Skirting is a wide board that runs along the bottom of your walls, providing a clean finish and protecting walls from damage. Beading, or scotia, is smaller and used...
What types of adhesives and fillers are recommended for flooring installations?
At, we recommend using specific adhesives and fillers based on the type of flooring you're installing. For engineered wood and parquet floors, a flexible wood adhesive is ideal for areas that will experience slight movement. Fillers...
Can you explain the benefits of using oils and lacquers on flooring?
Oils and lacquers are used to protect the surface of wood floors and enhance their appearance. Oils penetrate the wood to nourish and enhance its natural pattern, offering a matte, natural finish that can be easily touched up. Lacquers sit on top of ...
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Wood Flooring
Can I order free samples of your wood flooring products?

Even after you've found the wood flooring that's just right for you - sometimes you just want to see, touch and smell something before you make the decision to buy!

Here at Flooring365 - we get that...
That's why we've developed...
Please can you tell me what wood flooring you would recommend for a bathroom or shower room (not wet rooms)? Thanks, Matt
Thanks for your question! We wouldn't recommend using any wood flooring product in a bathroom - due to moisture.

However, our vinyl flooring tiles are fully waterproof - ideal for use in the bathroom!
What's the difference between brushed and oiled and lacquered finishes on wood flooring?
Boards that have a brushed & oiled finish are more textured than lacquered boards, accentuating the grain of the wood, whereas lacquered boards have a smoother surface where you feel less of the grain of the timber.
Can I use underfloor heating with my new flooring?
Depending on the type of underfloor heating you plan to use, our engineered wood products are ideal for use with such systems.

However, we would not recommend...
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Can I change or amend my order?
If you'd like to change or amend your order with us, please give us a call on 0333 002 0175
Can I cancel or return my order?
Full details on how to cancel or return an order can be seen here on our Cancellation and Returns policy.
Can you get samples of laminate?
Hi Sophie,

Sorry - due to the costs involved we don't offer our free sample service on our laminate range.
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How much is delivery on my new wood flooring?
Delivery costs are calculated at checkout, based on the product details you've ordered.  Factors that effect the cost of delivery may include: Your postcode or delivery destination Size of the order (number of items) Weight of the order ...
What should I do if my delivery is incomplete or damaged?
If you notice any issues with your delivery, such as missing items or visible damage to the packaging, please contact our customer service team immediately. We will work quickly to resolve the issue, either by sending replacement items or arranging for...
Is it possible to arrange a specific delivery date?
We understand the importance of planning, especially for large projects. While you can specify preferred delivery dates at checkout, please note that while we strive to meet these preferences, they cannot be guaranteed due to variables in logistics and...
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