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Wood Flooring
What is solid wood flooring?
Solid wood flooring is one of our most popular choices for flooring.

Here at Flooring365 we offer a full range of solid wood flooring, from oak and walnut...
Can I order free samples of your wood flooring products?
Yes!

Even after you've found the wood flooring that's just right for you - sometimes you just want to see, touch and smell something before you make the decision to buy!

Here at Flooring365 - we get that...
That's why we've developed...
Please can you tell me what wood flooring you would recommend for a bathroom or shower room (not wet rooms)? Thanks, Matt
Thanks for your question! We wouldn't recommend using any wood flooring product in a bathroom - due to moisture.

However, our vinyl flooring tiles are fully waterproof - ideal for use in the bathroom!
What is engineered wood flooring?
Engineered wood flooring consists of a solid wood top layer (varying in thickness from 2-6mm) laid on a plywood base layer, which is itself pressed and dried for two days. This solid wood top layer can be sanded up to 6 times, depending on the thickness...
What's the difference between brushed and oiled and lacquered finishes on wood flooring?
Boards that have a brushed & oiled finish are more textured than lacquered boards, accentuating the grain of the wood, whereas lacquered boards have a smoother surface where you feel less of the grain of the timber.
Can I use underfloor heating with my new flooring?
Depending on the type of underfloor heating you plan to use, our engineered wood products are ideal for use with such systems.

However, we would not
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Our Website
Can I order free samples of your wood flooring products?
Yes!

Even after you've found the wood flooring that's just right for you - sometimes you just want to see, touch and smell something before you make the decision to buy!

Here at Flooring365 - we get that...
That's why we've developed...
Can you get samples of laminate?
Hi Sophie,

Sorry - due to the costs involved we don't offer our free sample service on our laminate range.
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Orders
Can I change or amend my order?
If you'd like to change or amend your order with us, please give us a call on 0333 002 0175
Can I cancel or return my order?
Full details on how to cancel or return an order can be seen here on our Cancellation and Returns policy.
Can you get samples of laminate?
Hi Sophie,

Sorry - due to the costs involved we don't offer our free sample service on our laminate range.
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Delivery
How much is delivery on my new wood flooring?
Delivery costs are calculated at checkout, based on the product details you've ordered.  Factors that effect the cost of delivery may include: Your postcode or delivery destination Size of the order (number of items) Weight of the order ...
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Payment
What payment types do you accept?
We accept the following payment methods: Visa Mastercard Visa Electron Maestro We do not accept any cash or cheque payments.
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Our Showrooms
Can I see your flooring products in store?
Yes you can, we'd love to see you!

Unlike many online flooring companies, we do have real-world show rooms where you can come and see, touch and even smell (who doesn't love the scent of real wood?!) our range of top quality flooring products. <...
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Customer Service
What way to you fit underlay?
Foil side facing the floor so it cannot be seen, due it being the damp proof membrane.
How often should I re-oil my floor?
Every 6 to 12 months, using maintenance kits will prolong you having to do this.
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