FAQ Search Results

can engineered wood flooring be refinished

Yes, engineered wood flooring can be refinished, depending on the thickness of the top hardwood layer. Click to find out when it's possible and how to do it safely!

What’s the difference between lacquered, oiled, and brushed finishes?

Lacquered floors have a smooth, protective coating, oiled floors soak in oil for a natural feel, and brushed floors have textured grain for added character.

What tools do I need to install wood flooring?

You’ll need basic DIY tools like a saw, tape measure, spacers, and mallet, plus specialist tools such as a tapping block and pull bar for a precise fit.

Should I choose tongue & groove or click-lock installation?

Tongue & groove offers a traditional, secure fit that can be glued or nailed, while click-lock is faster and easier to install without adhesives.

What is parquet flooring and how is it different from other wood flooring?

Parquet flooring is made of small wood blocks arranged in decorative patterns, such as herringbone or chevron, giving a more intricate look than standard plank flooring.

Is wood flooring better than laminate or vinyl?

Wood flooring offers a natural look, long lifespan, and the ability to be refinished, but laminate and vinyl flooring each have their own benefits depending on your needs.

How do I keep my new floor looking great?

Regular sweeping, gentle mopping, and the right cleaner work wonders.

Can I return flooring if I change my mind?

Yes, you can return most online orders within 14 days—but there are a few important conditions.

What happens if items are out of stock?

Some products do sell out quickly—but our team can help you find out when they’ll be back or suggest great alternatives.

How do I measure my room for new flooring?

To measure your room for new flooring, multiply the length by the width in metres to get square metres—don’t forget to add 10% for waste.